By: Yanell Guillen, Senior Marketing Consultant, Engage
Let’s be honest, business travel isn’t always as glamorous as it sounds.
From navigating unfamiliar airports and languages to managing tight schedules and jet lag, there are plenty of moments when corporate travelers face challenges that can quickly lead to stress and fatigue. But here’s the good news: with the right traveler communication tools in place, organizations can make the experience smoother, safer, and a lot more human-centric — improving both employee satisfaction and productivity.
Reducing travel uncertainty
Uncertainty is one of the biggest stressors business travelers face. Whether it’s a sudden gate change, a safety concern, or a local travel disruption, not knowing what’s happening or what to do next can quickly spiral.
That’s where traveler risk management tools come in. These platforms deliver real-time alerts, safety updates, and quick access to emergency support when it matters most. A great example is our U.S. Entry Toolkit, which helps international travelers understand what to expect at the border, from required documentation to knowing their rights. For employees entering the U.S. for the first time or returning after a long stretch away, having this kind of clarity reduces stress and builds confidence before they travel.
Accessibility and inclusion shouldn’t be afterthoughts
When we talk about making travel easier, we have to talk about accessibility. Not every traveler experiences the world the same way, and our communication tools should reflect that.
Think about mobile apps that work with screen readers, itineraries written in plain language, or resources available in multiple languages and formats. These small, thoughtful choices send a big message: you belong here, and your needs are anticipated. . Whether someone is neurodiverse, traveling with a disability, or just navigating a country where they don’t speak the language, inclusive communication helps everyone feel more prepared and less stressed.
Knowledge is power, especially on the road
No one wants to scroll through endless emails or click through six menus just to find their hotel address. Today’s business travelers need intuitive travel tools that are helpful and timely.
Mobile apps, digital city guides, and pre-trip checklists empower employees with everything from safety tips to cultural etiquette and local emergency numbers. This is especially important for women, LGBTQ+ travelers, and those with neurodiverse or mobility needs. These guides offer insights that make a real difference in how travelers experience a new city.
A few free apps that help make travel easier
There are plenty of no-cost apps out there designed to make corporate travel smoother. Here are some of my favorites:
- TripSource (BCD Travel) – Keeps all your trip details organized and delivers real-time travel updates.
- Mobile Passport Control (MPC) – Speeds up U.S. customs entry for U.S. citizens and Canadian visitors.
- Transit App – Real-time info for buses, trains, and subways in cities around the world.
- Google Translate – Translates text, speech, and even images, perfect for navigating signs or menus.
- HappyCow – Helps you find vegetarian, vegan, and allergy-friendly restaurants anywhere.
- AccessNow – Offers crowdsourced accessibility info for restaurants, hotels, and attractions.
A little prep goes a long way. Sharing helpful tools like these before travelers hit the road can make a big difference in ensuring they feel more confident, supported, and less stressed.
Caring for people who travel for you
At the end of the day, helping your employees travel with less stress isn’t just about operational efficiency; it’s about care. It’s about saying: We see you. We’ve got your back. We want you to focus on your purpose, not your itinerary.
When organizations prioritize clear, inclusive communication and equip their people with tools that anticipate their needs, they’re not just building better business travel programs, they’re building trust, loyalty, and a culture that travels well.
At Advito, we’re all about making business travel easier, safer, and more inclusive through smart, thoughtful communication. Whether it’s helping your travelers feel more confident traveling to a new destination or building tools that speak to everyone’s needs, our experts can help you find the right communications strategy for your program. Reach out today!