Traveler Engagement

Use cutting-edge marketing techniques to influence behavior and increase traveler satisfaction.

Building the perfect business travel program only matters if travelers use it

Educate and empower your travelers

Help travelers make smart, economical decisions that benefit both themselves and the company

Build a positive program experience

Design an engagement strategy that drives trust, increases program adoption, and improves duty of care

Spend management piggy bank
Achieve significant dollar savings

Drive down costs by shifting supplier share or reducing overall travel demand with innovative marketing tactics

Make your travelers a key stakeholder

Utilize the right communications strategies to make sure your employees are aware of when – and most importantly how – they should travel.

With Advito’s Traveler Engagement, you can build a marketing strategy designed to achieve a variety of goals, from program adoption and policy compliance, to traveler satisfaction and tools and technology optimization.

It’s time to engage and influence your travelers to make more productive decisions that lead to greater savings.

Transform your program with digital marketing

Your business travelers are presented with an abundance of information that they have to process and understand before heading out on the road. From the travel policy to changing restrictions and health and safety alerts, it can be difficult for them to sift through all the information to learn what they really need to know.

That’s where Traveler Engagement comes in. Our experts will build a customized traveler marketing program that can help you achieve your goals. We take an omnichannel approach to ensure timely, relevant, and consistent information reaches your audience at the right time and in the right channel. We treat your travelers like the digitally savvy consumers that they are, educating them on your key objectives, and positively influencing their behavior.

Help travelers decide when and how to travel

There are many reasons why travelers may need help making decisions about business travel.

You might have adopted new virtual meeting technologies that they aren’t familiar with, or maybe you’ve changed key elements of your policy to ensure duty of care in light of the COVID-19 pandemic.

Getting on the road is more complex than ever and providing your travelers with a stay-or-go framework to help them decide when and how to travel is essential for your mutual success.

Advito’s Traveler Engagement experts are laser-focused on optimizing virtual collaboration tools, and technology, and developing marketing strategies to guide your travelers’ decision-making process.

Together we’ll help you educate your business travelers to make the best choices, every step of the way and transform the culture of travel within your organization.

Influence your travelers at the point of sale with Merchandising

Travel Policy

Today’s travelers have a lot of options to choose from. Instead of losing travelers to consumer sites, you can create an even better program experience within your online booking tool and mobile technologies with a robust merchandising strategy.

We have proven success using behavioral economics and digital retail marketing tactics to influence travelers to make smart, economical travel purchases. Merchandising can help you achieve a variety of goals – from shifting share between suppliers to promoting the most carbon-efficient options to your travels.

The more you understand about how your travelers think and make decisions, the better you can influence their booking behavior to support your travel program and organization.

Traveler Engagement was definitely worth the investment. We’ve gotten every penny back and more.”

Travel Manager

Biotechnology Firm

“No one can predict the future during times like these, which is exactly why we’ve used Traveler Engagement to stay ahead of the curve”

Mauro Ruggiero

Finastra

Speak with an Expert

Whether your goal is to understand your air travel footprint, build the optimal ground supplier portfolio, discover your hotel negotiation leverage, develop a communications plan, or to decrease carbon emissions – Advito is here to help you succeed.

RESOURCES

How to create a best-in-class business travel policy

Your travel policy is the bedrock of your business travel program, and it needs to be practical and relevant. With so much change in the industry, it’s more important than ever to...

Communication Strategy 101 for Business Travel Managers

Today’s travel managers have a tough job on their hands; trying to manage forecasting for 2021, building a right-sized air and hotel program and keeping travelers informed about the latest developments and...

The Travel Manager’s Guide to Merchandising

This Travel Manager’s Guide to Merchandising will help you navigate key behavioral economics concepts and link them to the travel program management challenges you wrestle with every day. It sheds light on...